SHIPPING & RETURNS
Shipping Policy
All products are shipped free, at no additional cost to the customer, directly from the factories in Dahinda, IL 61428 or our location in Oneida, IL 61467. Products are ship via United Parcel Service (UPS), Federal Express (FEDEX) or the United States Post Office (USPS).
Return & Exchange Policy
All products are guaranteed delivered to you or your recipient, undamaged. If you are not 100% satisfied, in which your shipment is received, please send an email to info@vipcoconuts.com or call 844-877-2626 for a return authorization number.
Please return the damaged goods to us by placing the original carton inside a slightly larger box and attaching a copy of your letter to us on the outside of the package. Upon receipt of the merchandise, we will immediately send you a replacement and a check to reimburse you for the extra shipping expense.